Solutions

Our Solutions

Our fully scalable Workforce Management solutions comes in two bundles,
with each offering designed to meet your call center's every need.
Our ProScheduler Standard Bundle gives you workforce managers access to our revolutionary ProScheduler WFM tool bundled with the  Call Traffic Report, Agent Performance, and TimeWeb Portal tools.  All of which were designed to help your manager hit service targets by giving them the ability to make intelligent staffing decisions based on real-time forecasts and historical data.
About ProScheduler Standard
ProScheduler Enterprise edition is Workforce Management perfected. The bundle includes everything our Standard bundle has, plus the following:
  • Training Planning tool
  • Advanced Targeting tool
  • Playbook
  • Management Reports tool
  • Traceability tool
About ProScheduler Enterprise
An Expert-Level Workforce Manager at your fingertips.

We understand that finding the right Workforce Manager for your call center is a monumental task and that your center might not be equipped to handle the additional workload. So why not let us manage it for you?
About Managed Services

Powerful Add-On Features

Schedule your Demo today!

Want to know more?

Download our brochures from the links below!

List of Services

Why ProScheduler?
  • User friendly & intuitive design
  • Quick & powerful optimization
  • SLA simulations & overflow calculations
  • Easy to deploy
  • Great value for money, quick ROI
  • Great support!
  • Flexible & customizable
  • Highly scalable
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